We provide a wide range of Iranian agricultural products, including fresh fruits and vegetables, dried fruits, and more. All our products are sourced and packaged with the highest quality, adhering to international standards.
How can I place an order ?
You can place an order by leaving a message through our website’s contact form or by reaching out to our sales team via WhatsApp or email. We will guide you through the entire process, from placing your order to final delivery.
Can products or packaging be customized ?
Yes, we offer customized packaging and order quantities to meet your specific needs. Our team is ready to provide tailored solutions based on your requirements.
What is the delivery time for orders ?
Delivery times vary depending on the destination and type of product. We strive to ensure prompt delivery, and you will be informed of the estimated delivery time once your order is placed.
How can I ensure product quality before purchasing ?
We are pleased to offer product samples for your evaluation. Before placing a bulk order, you can request a sample to ensure the product meets your quality and suitability requirements.
How are shipping and customs fees calculated ?
Shipping costs depend on the destination and order volume. After your order is placed, we will provide you with detailed information on shipping and customs fees. We partner with trusted shipping companies to ensure safe and timely deliveries.
Can I return or exchange products ?
If there is an issue with product quality or delivery, we will be happy to address it. Returns or exchanges are handled on a case-by-case basis, and we aim for complete customer satisfaction.
Do you offer long-term contracts or bulk purchase options ?
Yes, we welcome long-term partnerships and offer special terms for bulk purchases. Please contact our sales team for more information and to discuss possible agreements.
What are the payment terms ?
We offer several payment options, including international bank transfers (TT), letters of credit (L/C), and other secure methods. Payment terms can be negotiated based on the order volume and destination.
Can I request products to be packaged under my brand ?
Yes, we provide private-label packaging for customers who wish to market the products under their brand. Contact our team for more details and coordination.
Can I visit your farms or facilities ?
Yes, we welcome visitors and customers to tour our farms, production, and packaging facilities. These visits offer a firsthand experience of our processes and product quality.
How do you ensure the freshness of your products ?
We utilize an efficient supply chain and modern storage technologies to maintain the freshness of our products. From harvesting to packaging and shipping, we prioritize speed and care to preserve product quality.
Can I use my preferred shipping company ?
Yes, we offer flexibility in working with your preferred shipping companies. You may use your own logistics provider, or we can recommend the best shipping options
How are the products packaged ?
Packaging varies depending on the type of product and customer requirements. We use durable, hygienic packaging to ensure product protection during transit, and we offer special packaging options for custom orders
What documentation do you provide for exports ?
We provide all necessary export documentation, including quality certificates, health certificates, commercial invoices, packing lists, and other required documents based on the destination country’s regulations
How can I ensure my order will be delivered on time ?
We work with reputable international shipping companies to ensure timely deliveries. Once your order is shipped, you will receive a tracking number and all necessary information to monitor the shipment
Do you offer discounts for bulk purchases ?
Yes, we offer special discounts for bulk orders or long-term contracts. Please contact our sales team to discuss pricing and discount options
Are your products insured ?
Yes, all our products are insured to ensure their safety during transit. Insurance is part of our standard service, and all shipments are fully covered
How can I get more information about your products or orders ?
You can contact our support team through the website’s contact form, email, or phone. We are happy to answer any questions and provide guidance on our products and ordering process
